Terms of Service

Last updated: April 6, 2026

1. Acceptance of Terms

By accessing or using BatIQ AI ("Service"), operated by HIT24 ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

BatIQ AI provides AI-powered baseball and softball swing analysis, scoring, and custom training plan generation. The Service includes free swing analysis, paid one-time training plans, and monthly subscription access to additional features.

3. Accounts and Eligibility

You must provide a valid email address to use the Service. If you are under 18, you must have permission from a parent or legal guardian. Parents or guardians are responsible for any use of the Service by minors.

4. Payments, Subscriptions, and Trials

One-time plans are charged at the time of purchase and are non-refundable once the plan has been generated and delivered. All payments are processed securely through Stripe.

Trial Offers: Some plans include a paid trial period (e.g., $1.99 for 7 days). When you purchase a trial, you are charged the trial price immediately and receive access for the stated trial duration. At the end of the trial period, your subscription automatically converts to the stated recurring price (e.g., $14.99/month) unless you cancel before the trial ends. You can cancel at any time during the trial to avoid being charged the recurring subscription fee.

Monthly Subscriptions: Subscriptions are billed on a recurring monthly basis and can be cancelled at any time by contacting help@batiq.ai. Cancellation takes effect at the end of the current billing period. You will retain access through the end of your paid period.

Money-Back Guarantee: One-time plan purchases include a 100% money-back guarantee. If you are not satisfied, contact help@batiq.ai for a full refund.

5. AI-Generated Content

Swing scores, training plans, and coaching recommendations are generated by artificial intelligence. They are intended for informational and training purposes only. They do not constitute professional medical advice, physical therapy, or a substitute for in-person coaching. Use all training recommendations at your own risk.

6. Assumption of Risk

Baseball and softball training carries inherent physical risks. By using our training plans, you acknowledge that you participate in any exercises, drills, or activities at your own risk. We are not liable for any injuries that may occur. Always consult a physician before starting any new training program.

7. User Content

By uploading videos to the Service, you grant us a non-exclusive license to process and analyze those videos for the purpose of providing the Service. We do not store your original video files. We store extracted frame images temporarily for analysis purposes and swing analysis results for your account history.

8. Intellectual Property

All content, features, and functionality of the Service are owned by HIT24. Generated training plans are licensed to you for personal, non-commercial use only. You may not resell, redistribute, or commercially exploit generated plans.

9. Prohibited Use

You may not: (a) use the Service for any unlawful purpose; (b) attempt to reverse engineer the Service; (c) upload content that is not a legitimate baseball or softball video; (d) create multiple accounts to circumvent usage limits; (e) share subscription access with others.

10. Limitation of Liability

To the maximum extent permitted by law, HIT24 shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Modifications

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the Service after changes constitutes acceptance of the new Terms.

12. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any reason at our sole discretion.

13. Contact

For questions about these Terms, contact us at help@batiq.ai.